pacman Hello, is there anyone that found a reliable and replicable way to keep the thrusters working without them being stuck every other day? I have applied all the factory recommendations but they eventually get stuck anyway. Thanks
pacman What are the thruster guards? The thrusters get stuck not for objects coming in their way, but for rust building up internally even if I perform all the proper washing following the suggested procedure.
CHASING pacman I’m sorry for the bad experience, I will forward the information to the official after-sales service, hopefully we can solve your problem as soon as possible!
PierreBlanchard hi, I wash mine for an hour in fresh water then spray corrosion X Aviation in them but after 4 months or so they do tend to fail. I use mine in salt water.
JonasThomsen CHASING i have the same problem, they get stuck all the time, and the servicekits are VERY expensive, im considering to sell the M2, as its thrusters are not reliable enough : (
Andrew Or you could chech the CHASING M2 Q&A https://forum.chasing.com/blog/18-chasing-m2-qa A: *Please check whether the motors/joysticks/thumbwheels are stuck with something. If yes, please clean them up and try again; Q: What should I do if the M2 motors get stuck? A: Please soak the M2 in fresh water for one hour and turn it on to let the motors rotate for ten minute and then check whether any motors are still stuck. If any, please contact Chasing Support Team. [support01@chasing-innovation.com](mailto:support01@chasing-innovation.com) for Europe, [support02@chasing-innovation.com](mailto:support02@chasing-innovation.com) for Asia and Oceania, [support03@chasing-innovation.com](mailto:support03@chasing-innovation.com) for South America, North America, and Africa. Information you may need to provide: problem description(with videos/pictures); purchase channel; purchase date(receipt or screenshot of the order); the number of the stuck motors; SN, etc.
pacman Hi dear Andrew, what you suggest has already been done before writing on the forum butI still have two thrusters that are stuck.
CHASING JonasThomsen Thank you for reaching out to us! For product issues, reach support based on your region: Europe: support01@chasing-innovation.com Asia and Oceania: support02@chasing-innovation.com America and Africa: support03@chasing-innovation.com
